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MAZE REAL ESTATE PRIVACY POLICY

This Privacy Policy applies to all personal information collected by Maze Real Estate Pty Ltd (we, us, or our) via the website located at mazerealestatepartners.com.au (Website).

1. What information do we collect?

The kind of Personal Information that we collect from you will depend on how you use the website. The Personal Information which we collect and hold about you may include your name, email, address, and phone number.

2. Types of information

The Privacy Act 1988 (Cth) (Privacy Act) defines types of information, including Personal Information and Sensitive Information.

  • Personal Information means information or an opinion about an identified individual or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether it is recorded in a material form or not.
  • Sensitive Information includes information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a professional body, religious beliefs, criminal record, or health information. Sensitive information will be used by us only for the primary purpose for which it was obtained, for a directly related secondary purpose, or with your consent or where required by law.

3. How we collect your Personal Information

  • We may collect Personal Information from you whenever you input such information into the website, related app, or provide it to us in any other way.
  • We may collect cookies from your computer to tell when you use the website and to help customize your experience. Generally, it is not possible to identify you personally from our use of cookies.
  • Where reasonable and practicable, we collect your Personal Information from you only. If we receive information from a third party, we will take steps to make you aware of that information.

4. Purpose of collection

  • We collect Personal Information to provide you with the best service experience possible on the Website and to keep you informed about developments in our business.
  • We customarily only disclose Personal Information to our service providers who assist us in operating the website. Maintenance and support personnel may have access in the normal course of their duties.
  • By using our website, you consent to the receipt of direct marketing material. We will only use your Personal Information for this purpose if collected directly from you and if it is material you would reasonably expect to receive. You may opt-out at any time via an unsubscribe link.

5. Security, Access, and Correction

  • We store your Personal Information in a way that reasonably protects it from unauthorized access, misuse, modification, or disclosure.
  • Personal Information in our client files and records is generally kept for a maximum of 7 years to fulfill record-keeping obligations. When no longer required, we will take reasonable steps to destroy or de-identify it.
  • Under the Australian Privacy Principles, you may obtain access to the Personal Information we hold about you and request corrections to inaccurate information. Please contact us in writing to make such a request.

6. Complaint Procedure

If you have a complaint regarding how we maintain the privacy of your Personal Information, please contact our Privacy Officer. If you remain dissatisfied with our response, you may refer the matter to the Office of the Australian Information Commissioner.

7. Overseas Transfer

Your Personal Information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If you request an overseas transfer, the recipient will not be required to comply with the Australian Privacy Principles, and we will not be liable for any mishandling in such circumstances.

8. How to contact us about privacy

If you have any queries, seek access to your information, or have a complaint, you can contact us through:

The Privacy Officer

Aqualine Group Phone:

0452 296 915

Maintenance Concierge Phone:

0401 533 881